Benefits

Why Choose First Line Agents?

Phone Coverage

Phone Coverage

Consistent and professional call handling that keeps your communication seamless.

SMS Support

SMS Support

Instant SMS support to connect with customers quickly, effectively, and on the go.

Web Chat

Web Chat

Real-time chat support that enhances engagement and improves online customer experience.

24/7 Coverage

24/7 Coverage

Never miss a call again — day or night, your business stays connected.

Trained Agents

Trained Agents

Professionals with experience in your industry, ready to represent your brand.

Powered by AI

Powered by AI

Advanced tools for call transcription, smart summaries, and multilingual support.

Services

Flexible Live Call Answering Solutions that Work for You

After-Hours Answering

After-Hours Answering

Capture calls beyond regular business hours to maintain availability, improve customer satisfaction, and reduce missed opportunities.

Starting at $100 /month
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Appointment Scheduling

Appointment Scheduling

Manage calendars and book appointments in real time for clinics, wellness centers, repair services, and more — directly through live agents.

Starting at $500 /month
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Customer Service Support

Lead Screening

Identify and qualify potential customers before handing off high-intent leads, saving time and boosting conversion opportunities.

Starting at $250 /month
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Customer Service Support

Customer Service Support

Answer frequently asked questions, take detailed messages, and route inquiries to the right person — all in a professional tone.

Starting at $250 /month
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Industries

Industries We Serve

Healthcare Icon

Healthcare

Patient calls, appointment scheduling, and insurance questions handled by trained agents familiar with medical workflows and protocols

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Transportation Icon

Transportation

Reliable 24/7 call answering for logistics, dispatching, and inquiries, ensuring smooth operations and real-time support for your transportation business.

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Insurance Agents Icon

Insurance Agents

Professional agents manage claims calls, policy questions, and client communication with accuracy, protecting trust and reducing missed opportunities for insurance providers.

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Legal Icon

Legal

Client intake, urgent messages, and scheduling handled confidentially by agents trained to support law offices and legal service teams.

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Home Services Icon

Home Services

Emergency requests, quote scheduling, and job dispatching are managed to support technicians, contractors, and field service providers.

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Professional Services Icon

Professional Services

Lead screening, scheduling, and client communication handled for consultants, agencies, and financial or business service firms.

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Testimonial

What Our Clients Are Saying

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